Website: crownpremiumgroup.com
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users of the website crownpremiumgroup.com (hereinafter, the “Website”) are informed of the personal data protection policy applied, so that they may freely and voluntarily decide whether they wish to provide any personal data that may be requested from them.
Owner: Crown Premium Group, S.L.
Tax ID (CIF): B-26586164
Registered office: C. Roque de los Muchachos, 6, 35130 Puerto Rico, Gran Canaria (Las Palmas), Spain
Contact email: f.poell@crownpremiumgroup.com
Personal data provided by users through the Website’s forms, by email or through any other available channel will be processed by Crown Premium Group, S.L. for the following purposes:
To respond to and manage requests for information about properties, real estate advisory services and enquiries submitted through the contact form.
To manage the pre-contractual and, where applicable, contractual relationship with clients interested in acquiring property.
To send, subject to the express prior consent of the data subject, commercial communications about real estate opportunities, news or services offered by Crown Premium Group, S.L.
To manage subscriptions to newsletters, when the user voluntarily subscribes.
No automated decisions will be made and no profiles will be created based on the data provided.
The legal basis for processing the data is:
The consent of the data subject, given freely, specifically, in an informed manner and unambiguously, when completing the Website’s forms (Art. 6.1.a GDPR).
The performance of pre-contractual measures taken at the request of the data subject, where the enquiry is linked to the start of a business relationship (Art. 6.1.b GDPR).
The legitimate interest of the controller in sending communications related to previously submitted requests (Art. 6.1.f GDPR), within the terms permitted by the regulations on information society services.
Personal data will be retained for as long as the relationship with the user is maintained or until its erasure is requested, and in any case for the legally established periods to address any liabilities arising from the processing. Once such relationships have ended or the legal periods have elapsed, the data will be kept duly blocked for as long as legal liabilities may arise.
Crown Premium Group, S.L. does not disclose personal data to third parties, except where required by law.
In order to provide its services, the Website may use external providers acting as data processors (for example, web hosting services, analytics tools, translation plugins or form management platforms), with whom the corresponding data processing agreements are in place in accordance with Art. 28 GDPR. A detailed list of these providers may be requested via the email address indicated in section 1.
Some of the technology providers used by the Website may be located outside the European Economic Area (EEA), mainly in the United States. In such cases, the transfer is based on adequacy decisions of the European Commission, standard contractual clauses approved by the European Commission, or any other appropriate safeguard in accordance with Chapter V of the GDPR.
Users may exercise the following rights at any time and free of charge:
Access: to know which personal data are being processed and for what purpose.
Rectification: to request the correction of inaccurate or incomplete data.
Erasure (“right to be forgotten”): to request the deletion of data when it is no longer necessary.
Objection: to object to the processing of their data in certain circumstances.
Restriction of processing: to request the temporary suspension of processing.
Portability: to receive their data in a structured, commonly used and machine-readable format.
Withdrawal of consent: to withdraw consent at any time, without affecting the lawfulness of processing carried out prior to its withdrawal.
These rights may be exercised by written request addressed to Crown Premium Group, S.L., at the postal address indicated in section 1, or by email to f.poell@crownpremiumgroup.com, enclosing a copy of a document proving the identity of the applicant.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es) if they consider that the processing of their personal data does not comply with current regulations.
Crown Premium Group, S.L. has adopted the technical and organisational measures necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
Access to and use of the Website is restricted to persons of legal age. Crown Premium Group, S.L. does not knowingly collect personal data from minors. Should it be detected that a minor has provided data without the consent of their parents or legal guardians, such data will be deleted immediately at their request.
Users guarantee that the data provided is true and are responsible for communicating any changes to it. In any case, users shall be liable for the truthfulness of the data provided.
Crown Premium Group, S.L. reserves the right to modify this Privacy Policy to adapt it to legislative or case-law developments or to industry practices. Any changes will be published on the Website with due notice prior to their implementation.
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